Frequently Asked Questions
Multiple Credit card Applications for the Same Timespan
Q. I've applied for more than one card at the same time. But both cards have the same interest free time period, and when I fill out my details for the second card I get an error message.
A. This is unusual but it does happen. It only happens if you try to have more than one Alert account open at the same time for the same time period.
Our third party software is highly respected and has been in use for years. It has a number of built-in features designed to prevent things like spam, abuse and overloading the system. In this case, more than one Alert account for the same time period is not permitted using the same email address.
There are several solutions:
1. If your 6 month (for example) card expires, and you transfer the balance to another 6 month card, you must first cancel the existing 6 month Alert account (by clicking on the Unsubscribe link at the bottom of the emails you receive from us). Then you're free to open the other one, with the same email address, for the second card.
2. If you wish to apply for more than one card with the same time period at the same time, then you must use a different email address for each subsequent card. So just start another email name (or alias) on your email account as many times as you wish (e.g. name1@emailaccount.com, name2@emailaccount.com, etc.)
3. If your email account only permits one username then you can open a free email account with numerous other suppliers. Type in "free email account" into your web browser. Popular ones are Hotmail and Yahoo. You might also wish to have a look at http://www.emailaddresses.com/guide_types.htm
You may wish to have these other email accounts redirected to your normal email account, so you don't have to login into different accounts. For good advice on the different options available go to http://www.emailaddresses.com/email_forward.htm
Q. I have an existing card which I took out from another source some time ago. Its 0 interest period is due to run out in a few weeks. Can I still use this service to tell me when it's time to transfer my balance to another card?
A. Of course you can. Let's face it, there's nothing to stop you! Just go to our existing cards section and scroll down to the week that your card's low interest or 0 interest period is due to expire. You might have to scroll down to different pages because our system allows for cards which can expire 70 weeks from now!
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